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Volkswagen Golf Mk7 Owners Manual: Roll-back function for the electric windows

The roll-back function reduces the risk of injury when a Volkswagen Golf Mk7 window is closing electrically: if one-touch closing meets resistance — a stiff mechanism or an obstruction — the window automatically reopens instead of continuing to close. This page explains when to check the function is working and what to do if it doesn't reopen as expected.

First read and observe the introductory information and safety warnings

The roll-back function for the electric windows can reduce the risk of injuries when the windows are closing  . If the one-touch closing function for a window does not work because it is stiff or is being obstructed, the window will automatically open again.

  • Check to see why the window has not closed.
  • Try to close the window again.
  • If the window is again prevented from closing within approximately 10 seconds of the first attempt because it is stiff or obstructed, the automatic closing function is switched off for approximately 10 seconds.
  • If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again within 10 seconds  .

Closing the window without the roll-back function

  • Try to close the window again within approximately 10 seconds by holding the button. The roll-back function will be deactivated for a small section of the path of the closing window.
  • If the closing procedure takes longer than approximately 10 seconds, the roll-back function will be reactivated. The window will then stop again if it is stiff or meets another obstacle.
  • Please go to a qualified workshop if the window still cannot be closed.

WARNING

Closing the electric windows without the roll-back function can lead to severe injuries.
  • Always take care when closing electric windows.
  • Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.
  • The roll-back function does not prevent fingers or other body parts from being pressed against the window frame and sustaining injury.

The roll-back function is also activated if the windows are closed using the vehicle key for convenience closing   .

    Questions & answers

    Roll-back function for the electric windows — Volkswagen Golf Mk7

    What is the roll-back function on the Golf Mk7 electric windows?
    It is an anti-trap safety feature. If a closing window meets resistance — such as a hand or object — it automatically reverses direction and opens again to prevent injuries.
    What should I do if a Golf Mk7 window keeps rolling back?
    Check for any obstruction in the window frame or seal. If nothing is blocking it, the window may be stiff and need cleaning or lubrication. Try closing it again — it may need two or three attempts.
    Does the Golf Mk7 roll-back function work in all closing modes?
    It works during one-touch closing and convenience closing from the key. If the window reverses, try closing it again with a shorter press — the manual explains a reset procedure if the anti-trap function keeps triggering.
    Can the Golf Mk7 roll-back function be deactivated?
    No. The roll-back function is a permanent safety feature and cannot be switched off. It is designed to protect occupants — especially children — from crush injuries.
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